Website Delivery Policy

DELIVERY INFORMATION
It’s important for us to ensure you are happy with your purchase and the delivery of your new
bathroomware.

Most deliveries will reach their destination 3-4 working days after we receive your order. We
will communicate with you via e-mail if we foresee any unexpected delays in our delivery
process.

We are only able to deliver to physical addresses (sorry, no PO Box addresses) within New
Zealand and its offshore Islands. All deliveries are tracked and traced so a signature is required
when the goods arrive.

Delivery to New Zealand’s off shore Islands
Goods can be delivered to mainland shipping agents. Our delivery responsibility ends when the
selected agent signs for the goods. All further transportation from this point will be your
responsibility.

We can deliver to Commercial Premises
Please ensure the full name of the business is in the delivery address section of your order
details.

Having a problem with a delivery?
Contact us with the details of your order
and we will quickly look into the status of your delivery.